Appointments

Routine appointments

To request a routine appointment

• phone us on 0151 677 2327, Monday to Friday from 8am to 6.30pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your Appointment

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

A separate appointment must be made for each person.

Telephone advice

If you have a concern or query which you feel could be dealt with over the telephone rather than making an appointment, your doctor, nurse or any member of the Health Care Team will be happy to speak to you. Often the question that you wish to ask can be dealt with by a telephone conversation, as a “face to face” consultation is often only necessary when an examination needs to be performed.

If you feel that this service would be of help to you please ask the receptionist to arrange it by calling the surgery during opening hours.