Prescriptions

How to order repeat prescriptions in Wirral (click here for information)

You (or your carer/nominated family member/friend) will have to order the repeat prescription from your GP practice.

The prescription will need to be ordered using one of the following options:

1. Mobile applications – Free mobile apps, such as NHS APP (which is the preferred app), Patient Access or MyGP, are available to download on your smartphone. Once downloaded you can order your repeat prescriptions from the mobile app.  
2. Ordering online – at some practices you can order via their website.  It is easier than you think, and the practice will help you to set this up.
3. Drop off or post the order slip into your GP practice – the order slip is the white, tear off part of your repeat prescription.  Select only the items you need. If you don’t have your slip, please put your request in writing listing the medications you require (this should include the full name and strength). 
4. Email – Some practices also allow you to email repeat prescription requests.

Practices are unable to take prescription requests over the phone as mistakes are more likely due to:

• Confusion with drug name pronunciation
• Errors made when writing out the request

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.